Blog

Notes on comment moderation, online hate, and keeping public discourse peaceful.

July 30, 2026

How Hateful Comments Damage a Brand's or NGO's Reputation

Toxic comments under a post hurt a brand's reputation even when the brand didn't write them. Here's why that happens and what you can actually do about it.

July 30, 2026

Facebook Comment Moderation: Manual or Automated (AI)?

Manual moderation works fine until it doesn't scale. We compare both approaches and show when a hybrid model actually makes sense.

July 30, 2026

GDPR and Facebook Comment Moderation: What's Allowed and What Isn't

Does deleting comments violate GDPR? What data does an automated moderation tool actually process, and what should you require from a vendor?